What data do we collect?
Information that you provide by filling in forms on our site (www.rhinoconstruction.co.uk). This includes information provided at the time of registering to use the site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with the site or request any quotations or further information.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of queries you carry out through the site and of the fulfilment of your orders.
Details of your visits to the site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Where information is supplied to us through third parties, we ensure by request that GDPR compliant consent exists.
How will we use your data?
We use your information to deliver our services, such as processing details given to raise quotation requests or searching for terms, in order to provide you quotes or call you to followup on your requirements.
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. We may use your information to make improvements to our services and thee website user experience. We may use the information we collect through our existing services to help us develop new ones.
We use data for analytics and measurement to understand how our services and website are used. For example, we analyse data about your visits to our sites to do things such as optimise our product offering and website user experience.
We use information we collect, such as your email address, to interact with you directly, for the express intention to answer any queries or supply quotations for your project requirements. For example, we may send you a notification of a quote request to which you’ve requested or a follow up on an online enquiry. We may also let you know about upcoming changes or improvements to our services or a new case study that could be relevant to you.
We may, with your consent, send you marketing information. This may arise from information that you’ve previously provided to us or to a supplier of ours indicating that you would like to receive such information.
You can update your preferences at any time, either using the ‘unsubscribe’ link provided on all marketing emails or by contacting us directly by phone or email.
Sharing data outside of Rhino Construction Ltd
We may share your information as required to deliver our services. For example, where a quote request is raised, the details of the requirements may be shared with potential suppliers of those products or services.
For legal reasons. For example, where we are required to meet any applicable law, regulation or enforceable government request.
What are your data protection rights?
Access to your personal information
You have a right to get access to the personal information we hold about you. If you would like a copy of the personal information we hold about you, please contact email@example.com. or your existing contact at Rhino Construction Ltd.
Change inaccurate information
You have a right to rectification of inaccurate personal information and to update incomplete personal information. If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information.
Request us to delete your personal information
Please note that the right to erasure does not apply if processing is necessary for one of the following reasons: to exercise the right of freedom of expression and information; to comply with a legal obligation; for the performance of a task carried out in the public interest; for archiving purposes in the public interest, scientific research historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing; or for the establishment, exercise or defence of legal claims. We may also refuse to comply with a request for erasure if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature. Please note that if you request us to delete your personal information, we may have to suspend the operation of the products and services we provide to you.
Request personal information provided in a portable format
You have a right to data portability. Where we have requested your permission to process your personal information or you have provided us with personal information for the purposes of entering into a contract with us, you have a right to receive the personal information you provided to us in a portable format. You may also request us to provide it directly to a third party, if technically feasible. We’re not responsible for any such third party’s use of your account information, which will be governed by their agreement with you and any privacy statement they provide to you. If you would like to request the personal information provided to us in a portable format, please contact us at firstname.lastname@example.org.
Object to the processing of your personal information
You have a right to object to the processing of your personal information. You have a right to object to us processing your personal information (and to request us to restrict processing), for the purposes described, in what we do with the data, unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests or where we need to process your information to investigate and protect us or others from legal claims. Depending on the circumstances, we may need to restrict or cease processing your personal information altogether, or, where requested, delete your information. Please note that if you object to us processing your information, we may have to suspend the operation of the products and services we provide to you.
Withdraw your consent
You have a right to withdraw your consent. Where we rely on your permission to process your personal information, you have a right to withdraw your consent at any time. We will always make it clear where we need your permission to undertake specific processing activities.
You have a right to lodge a complaint with the industry regulator. If you wish to raise a complaint on how we have handled your personal information, you can contact our Data Protection Officer who will investigate the matter. You will need to send an email to email@example.com.
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Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.