Rhino Construction – Cookie Policy
This is the Cookie Policy for Rhino Construction Ltd’s official website, accessible from rhinoconstruction.co.uk or any other link the company my use from time to time.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your user experience on our website. We aim to describe what information we gather, how we use the information and why we sometimes need to store these cookies in this document.
For more general information on cookies please see http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm#section_4.
How We Use Cookies
We use cookies for a variety of reasons as laid out below. Unfortunately, in most cases there are no industry standard options for disabling cookies without disabling/breaking some of the functionality and features they add to our website.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality and potentially some features of this website and could also affect other websites that you visit. We recommend that you do not disable cookies.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
The Cookies We Set
Functional cookies required by the website; these cookies do not track or identify the user personally (e.g. session and language preference cookies)
This site uses google analytics which is an trusted analytics solution freely available with most wordpress websites, other third party plugins may also be used by Rhino Construction Ltd form time to time. These tools are designed to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce relevant and engaging content.
For more information on Google Analytics cookies, visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Cookies can be disabled by selecting the ‘Reject’ option when prompted to Accept or Reject the use of cookies.
More Information
If you are unsure about the use of cookies and how they affect your user experience is it usually better and safer to leave cookies enabled in case it does interact with one of the features you use on our site. For clarity on this issue and any information on how we use and store your information, please send an email to: Info@rhinoconstruction.co.uk
Rhino Construction – Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and services.
What data do we collect?
Information that you provide by filling in forms on our site (www.rhinoconstruction.co.uk). This includes information provided at the time of registering to use the site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with the site or request any quotations or further information.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of queries you carry out through the site and of the fulfilment of your orders.
Details of your visits to the site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to development and marketing team. We may use cookies both so that we can remember information you have entered into our site, and so potentially represent that to you, and in order that we can understand how you interact with our website.
Where information is supplied to us through third parties, we ensure by request that GDPR compliant consent exists.
How will we use your data?
We use your information to deliver our services, such as processing details given to raise quotation requests or searching for terms, in order to provide you quotes or cll you to followup on your requirements.
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. We may use your information to make improvements to our services and thee website user experience. We may use the information we collect through our existing services to help us develop new ones.
We use data for analytics and measurement to understand how our services and website are used. For example, we analyse data about your visits to our sites to do things such as optimise our product offering and website user experience.
We use information we collect, such as your email address, to interact with you directly, for the express intention to answer any queries or supply quotations for your project requirements. For example, we may send you a notification of a quote request to which you’ve requested or a follow up on an online enquiry. We may also let you know about upcoming changes or improvements to our services or a new case study that could be relevant to you.
Marketing
We may, with your consent, send you marketing information. This may arise from information that you’ve previously provided to us or to a supplier of ours indicating that you would like to receive such information.
You can update your preferences at any time, either using the ‘unsubscribe’ link provided on all marketing emails or by contacting us directly by phone or email.
Sharing data outside of Rhino Construction Ltd
We may share your information as required to deliver our services. For example, where a quote request is raised, the details of the requirements may be shared with potential suppliers of those products or services.
We provide personal information to our affiliates and other trusted businesses or persons who process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use Blue Host Web Services to host our website database and software.
For legal reasons. For example, where we are required to meet any applicable law, regulation or enforceable government request.
What are your data protection rights?
Access to your personal information
You have a right to get access to the personal information we hold about you. If you would like a copy of the personal information we hold about you, please contact info@rhinoconstruction.co.uk. or your existing contact at Rhino Construction Ltd.
Change inaccurate information
You have a right to rectification of inaccurate personal information and to update incomplete personal information. If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information.
Request us to delete your personal information
Please note that the right to erasure does not apply if processing is necessary for one of the following reasons: to exercise the right of freedom of expression and information; to comply with a legal obligation; for the performance of a task carried out in the public interest; for archiving purposes in the public interest, scientific research historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing; or for the establishment, exercise or defence of legal claims. We may also refuse to comply with a request for erasure if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature. Please note that if you request us to delete your personal information, we may have to suspend the operation of the products and services we provide to you.
Request personal information provided in a portable format
You have a right to data portability. Where we have requested your permission to process your personal information or you have provided us with personal information for the purposes of entering into a contract with us, you have a right to receive the personal information you provided to us in a portable format. You may also request us to provide it directly to a third party, if technically feasible. We’re not responsible for any such third party’s use of your account information, which will be governed by their agreement with you and any privacy statement they provide to you. If you would like to request the personal information provided to us in a portable format, please contact us at info@rhinoconstruction.co.uk.
Object to the processing of your personal information
You have a right to object to the processing of your personal information. You have a right to object to us processing your personal information (and to request us to restrict processing), for the purposes described, in what we do with the data, unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests or where we need to process your information to investigate and protect us or others from legal claims. Depending on the circumstances, we may need to restrict or cease processing your personal information altogether, or, where requested, delete your information. Please note that if you object to us processing your information, we may have to suspend the operation of the products and services we provide to you.
Withdraw your consent
You have a right to withdraw your consent. Where we rely on your permission to process your personal information, you have a right to withdraw your consent at any time. We will always make it clear where we need your permission to undertake specific processing activities.
Lodging complaints
You have a right to lodge a complaint with the industry regulator. If you wish to raise a complaint on how we have handled your personal information, you can contact our Data Protection Officer who will investigate the matter. You will need to send an email to info@rhinoconstruction.co.uk.